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Coronavirus update per 25.05.2020, 14:00 hrs

The situation surrounding the outbreak of the coronavirus remains highly dynamic. 
IMPORTANT

Latest Information!

Given the effects of the coronavirus on our work, our social contacts, our travel behaviour and in accordance with official requirements, the Holiday Home Division has decided to cancel all international holidays with an arrival date up to and including 14.06.2020 (or *). 

As a result of this, all bookings with arrival dates up to and including 14.06.2020 (or *) with a destination that is not the country of residence, will be cancelled by us automatically and free of charge.
Domestic holidays within the country of residence are excluded, exceptions are shown in the table below.
 
The cancellation conditions of HHD remain valid for all other bookings.

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The following travel restrictions currently apply for domestic travels:
Country of residence Destinations
Germany
Die Verordnungen werden nun von den einzelnen Bundesländern erlassen. Nicht alle Bundesländer haben bereits konkrete Termine / Verordnungen festgelegt. Sobald neue Informationen vorliegen, werden wir diese kommunizieren.

Diese Angaben gelten aktuell für folgende Bundesländer:
  • Niedersachsen – *10.05.2020
  • Nordrhein-Westfalen – *10.05.2020
  • Hessen – *14.05.2020
  • Thüringen – *14.05.2020
  • Sachsen – *14.05.2020
  • Sachsen-Anhalt – *14.05.2020
  • Brandenburg – *14.05.2020
  • Mecklenburg-Vorpommern – *17.05.2020 (Erst-/Zweitwohnsitz in MV) /  *24.05.2020 (alle deutschen Bundesbürger)
  • Schleswig-Holstein – *17.05.2020
  • Baden-Württemberg – *17.05.2020
  • Rheinland-Pfalz – *17.05.2020
  • Saarland – *17.05.2020
  • Bremen – *20.05.2020
  • Berlin – *24.05.2020
  • Bayern – *29.05.2020
Croatia
Croatia
*18.05.2020
Austria
Austria
*28.05.2020
France
France
*01.06.2020
Italy
Italy
*02.06.2020
Belgium
Belgium
*08.06.2020
Great Britain
Great Britain
*03.07.2020
Ireland
Ireland
*20.07.2020
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Additionally the following travel restrictions currently apply for international, cross-border travels:
Country of residence Destinations
Worldwide
*26.06.2020
Spain
Worldwide
*03.07.2020
Great Britain
Worldwide
*20.07.2020
Ireland
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We will communicate any new information when it becomes available.  

Due to the high volume of customer contacts it is not possible for us to always respond promptly.
We are processing changes and cancellations of bookings, including refunds of already made payments according to travel dates.
We ask for your understanding and patience. 

This crisis is a significant challenge for all of us, which we can only address together.

On behalf of the management team, 

Jörg Herrmann
CEO HHD Group